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Title: Delivering a Relevant and Personal Customer Experience	Download File (3.54MB)
Presenter: Eben Miller, Director of Product Marketing, Interwoven
Delivering the perfect message at the perfect moment is critical to optimizing revenue growth and improving customer loyalty. But, with the exponential growth of unstructured content and the increasing complexity of today's customer interactions, delivering a personalized experience throughout the customer lifecycle is no easy feat. In this session you will learn how companies are using the Interwoven Customer Experience Solution to deliver relevant and compelling experiences to their customers and partners. We will discuss various use cases and will explore how Interwoven and its partners can help you deliver sound segmentation strategies throughout your business.
Title: Effective Multi-channel Publishing	Download File (3.12MB)
Presenter: Eben Miller, Director of Product Marketing, Interwoven
A top priority for companies today is to provide an integrated, consistent, and relevant experience across multiple customer and partner touch points. Interwoven is helping many of its customers, including MAQUET, formerly Siemens Medical, do just this. Come learn how Interwoven technologies, including TeamSite, LiveSite, MetaTagger, MediaBin and OpenDeploy, are being used today to facilitate publishing across multiple channels including Web, print, e-mail, wireless, in-store signage, kiosks, and more. During this session we will explore best practices and will learn how MAQUET, a global medical equipment manufacturer, has developed and implemented a successful multi-channel partner and customer publishing strategy.
Title: New Business Intake and Effective Risk Management	Download File (3.53MB)
Presenter: Keith Lipman, Senior Product Manager, Interwoven and Paul O'Connor, Account Manager, Interwoven
For professional services organizations, the best way to avoid potential litigation is to take on the right clients who are ethical in their conduct and pay their bills. In order to do so, your firm needs to have the tools to make the judgment whether this potential client will be a good one and if they will be in conflict with one of the firm’s existing clients. In order for risk management tool to be well adopted, it needs to place a minimum burden on the professional while allowing them to make a quick and effective a decision. In addition, these tools must integrate with your other enterprise systems in order to reduce administrative costs. In this session, we will review how Interwoven New Business Intake and Conflicts Manager enable an efficient new business intake process while providing the firm a greater ability to manage its risk.
Title: An Integrated Approach to Managing All Records Using WorkSite and Interwoven Records Manager (IRM)	Download File (757KB)
Presenter: Bob Godfrey, Sales Engineer, Professional Services Industry Solutions, Interwoven
Interwoven Records Manager enables organizations to manage the retention and disposition of corporate content in accordance with corporate policies and government regulations. From electronics documents to email to paper can be seamlessly captured, classified and placed under centralized retention control. In this session, attendees will get an in depth view of IRM 5.0 and learn more about implementing a robust records solution.
Title: IT Priorities - Automated Deployment and Compliance	Download File (7.32MB)
Presenter: Annie Weinberger, Product Marketing Manager, Interwoven
Today, IT is suffering from a bottleneck caused by an overwhelming volume of change requests from developers, web teams, and the business. This bottleneck impacts the time-to-market of internal and external applications and threatens the organizations competitive position. Leading IT organizations are looking to automate inefficient deployment processes, especially for composite or Web applications, while ensuring compliance. To be successful, IT needs; a single place to manage all changes, scheduled deployments, transactional deployments for global or multi-tier environments, automated rollback to ensure data integrity, and heterogeneity that allows IT to pull from any development environment and push to any production environment. Learn how customers are using the Interwoven Composite Application Provisioning Solution to run an efficient IT organization, accelerate the business, and mitigate risk.
Title: Financial Services Best Practices - Composite Application Provisioning	Download File (3.63MB)
Presenter: Annie Weinberger, Product Marketing Manager, IT Solutions, Interwoven & Richard McCarthy, IT Consultant Insurance and Financial Services
In order to remain competitive, financial services and insurance companies need to deliver information to their customers faster. The easiest way to do this is through composite or Web applications. While increasing the number of changes to composite applications improves customer satisfaction and sales, it brings up unique challenges for IT; availability, cost reduction, application time-to-market, SEC regulations, as well as application and data integrity.  Come hear how a large insurance company in Australia implemented the Interwoven Composite Application Provisioning (CAP) Solution to provide an automated and compliant solution that improved the bottom line, reduced costs and achieved IT compliance.
Title: Solutions for Financial Services	Download File (2.03MB)
Presenter: Srikant Sharma, Senior Director Financial Services, Interwoven
In this session we will focus on the two key value add solutions Interwoven has to offer Financial Services organisations. You will learn how Interwoven’s Deal Management solution enables your employees and supporting organisations to better manage the deal cycle by providing document management, e-mail aggregation, collaboration and workflow services. You will also hear how the Interwoven Scrittura Confirmations solution for capital markets can help your organization leverage this fully customizable platform to enable straight-through-processing for financial instruments and keep pace with high volumes of time-sensitive transactions and data-intensive documentation.
Title: Increase the efficiency of your information workers by delivering WorkSite via your Microsoft SharePoint intranet	Download File (13MB)
Presenters: Microsoft and Keith Lipman, Senior Product Manager, Interwoven
Many professional services organisations have embraced Interwoven WorkSite for management of key business information. They are now seeking to leverage that investment using Microsoft's SharePoint Server 2007 to deliver Interwoven WorkSite content via their corporate intranet. This session will examine the benefits of deploying Micrsoft SharePoint and Interwoven WorkSite in the professional services arena.
Title: Worksite Mobility: E-mail management without wires	Download File (1.05MB)
Presenter: Neil Araujo, VP Marketing, Professional Services Industry Solutions, Interwoven and Matthew Cleverdon, Consultant, Professional Services Industry Solutions, Interwoven
Interwoven Mobility solutions enable users for the first time to synchronize matter/project folders on WorkSite servers with their blackberry devices and notebook computers automatically. For the first time, users can transition seamlessly from working in a connected office environment to working on the road in a disconnected mode and back again. Join us in this session to learn about the breakthrough in mobile working to learn how Interwoven mobility solutions work, what it enables and what you need to empower the road warriors in your organization to a higher level of productivity.
Title: WorkSite Archiving -- Ensuring the long term integrity of the Client File	Download File (1.58MB)
Presenters: Andrew Powell, IT Director, Brodies LLP and Neil Araujo, VP Marketing, Professional Services Industry Solutions Interwoven
With the continued evolution of the electronic engagement file, its structures, associations, security, media types, and retention policies, more than ever organizations need to re-think how their data is archived for later retrieval or disposition. Come hear how Interwoven is evolving the idea of archiving to fit the new model organizations are contending with and how this model better suits the goals of the firm.
Title: Mapping Business Processes Throughout the Lifespan of The Electronic Client File	Download File (2.56MB)
Presenter: Keith Lipman, Senior Product Manager, Interwoven
The capability to offer an electronic file promises huge benefits to professional service firms that adopt this paradigm. But some of the biggest changes required to succeed with an electronic file are not technical they are business process issues. To take full advantage of an electronic file, a firm needs to codify its best practices, gain agreement on standardized templates and ways of organizing information and then sell that to its user base. Drawing from our large and successful installed base, we will present best practices and case studies that will show you step by step what it takes to succeed with your journey to an electronic file so you can enjoy the benefits of this exciting capability.

 Keynotes
 Case Study Track
 Developer Track
 Solutions Track