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Interwoven Solutions Help Cisco Exceed Customer Expectations Online
SUNNYVALE, Calif., November 29th, 1999 - Interwoven, Inc. (Nasdaq:
IWOV), a leading provider of content management for the enterprise Web,
today announced that Cisco Systems Inc., the world leader in networking
for the Internet, is using Interwoven solutions to manage and deploy content
to its award-winning Web site Cisco Connection Online (CCO: www.cisco.com ).
Interwoven solutions, TeamSite and Open Deploy, provide Cisco a robust
and scalable content management and deployment platform to ensure a high
level of customer satisfaction for Cisco customers worldwide.
CCO, the world's largest Internet Commerce site, with online sales exceeding
$ 12 billion, is often cited as a model of eBusiness excellence. In terms
of scope, CCO involves thousands of content contributors, over 700 content
editors and 10 million pages of content. These volumes result in 50 million
page presentations per month to the over one million users around the
world.
"CCO is a highly integrated, powerful, easy-to-use, networked application
for those doing business with Cisco, " said Pete Solvik, senior vice president
and CIO for Cisco Systems. "Adoption of flexible, open Web technologies
such as Interwoven, allow us to continue to evolve in exceeding customer
expectations."
Interwoven TeamSite and Open Deploy provide CCO with a global content
management and content deployment platform. Specifically, Interwoven benefits
for CCO include:
- FASTER TIME TO WEB - Cisco employees move information quickly to
the CCO Web site, right from their desktop, without having to use a
cumbersome and complex set of non-integrated tools. This enables Cisco
partners, resellers, customers and investors to get timely information
from CCO.
- HIGHER CUSTOMER SATISFACTION - The user experience on CCO is now
enhanced by ensuring that all links and content have been quality checked
within TeamSite. The result is a higher quality web site that improves
the likelihood of repeat visits, and improves the ability of customers
to navigate to meaningful information.
- SCALABLE SYSTEM WITH GLOBAL CISCO-WIDE WORKFLOW CAPABILITY - The
10 million page Cisco Web site is large and growing. Each month, more
than 2000 new documents are posted by more than 700 web editors. TeamSite
provides Cisco with a scalable infrastructure that can grow as the company
grows.
- REDUCED INFORMATION TECHNOLOGY OPERATIONAL COSTS - TeamSite has enabled
Cisco to distribute Web publishing administrative tasks. This in turn
has improved productivity and enabled the freed resources to contribute
to the delivery of mission critical projects. Further, Cisco has been
able to obsolete over eight legacy publishing tools, saving hundreds
of thousands of dollar in maintenance and development costs.
The integration of Interwoven TeamSite is part of the ongoing Cisco effort
to demonstrate the power of the Internet and Internet-related technologies
to benefit all business constituents. As with all Cisco solutions, this
content management solution will scale to meet the needs of CCO authors
and users well into the next millennium.
"Cisco is a recognized Web innovator and is helping to lead the future
of eCommerce with CCO," added Interwoven's president and CEO, Martin Brauns.
"I am extremely proud that an innovator and industry leader like Cisco
has chosen to partner with Interwoven for its worldclass site, CCO."
Interwoven, Inc.(NASDAQ: IWOV) is a leading provider of content management
for the enterprise Web. Its flagship product, TeamSite, controls the development,
management and deployment of business-critical Web sites. As the platform
for eBusiness, Interwoven enables electronic commerce, customer relationship
management, supply chain management and knowledge management for Web leaders
and Fortune 1000 companies moving to the Web. TeamSite is available for
both the Sun Solaris and Microsoft NT operating systems. For more information
on the company and its software solutions, visit the Interwoven Web site
at www.interwoven.com.tw or e-mail
info@interwoven.com
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