Interwoven to Provide Web Content Management Solution for British Airways 

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TeamSite to Underpin Britishairways.com Infrastructure, Enabling Greater Personalization for Customers

SUNNYVALE, Calif. - June 6, 2000 - Interwoven, Inc., (Nasdaq: IWOV) the leading provider of enterprise-class content management software, today announced that British Airways has chosen Interwoven TeamSite software to create, integrate and manage interactive content for its online corporate operations worldwide. Activity will start with the implementation and deployment of an extranet offering personalized multi-media services for more than 100 of British Airways' corporate customers. Ultimately, 345 British Airways employees and their partners will use TeamSite to develop, approve and deploy content to its multiple sites including www.britishairways.com .

The TeamSite solution will eventually be deployed globally by British Airways providing online services in over 90 countries. TeamSite will seamlessly integrate with BEA's WebLogic Application Server enabling dynamic transactional functionality. In the future, eBusiness services will include interactive television, email and Wireless Application Protocol (WAP)-enabled content to mobile phones from one centrally managed site, providing British Airways with the software architecture to personalize Web pages and develop direct relationships online while maintaining security and control.

"This investment in content management will provide a solid platform for building our global eCommerce business," said Pat Gaffey, director of eCommerce for British Airways. "We needed a fast start and capacity to scale rapidly over time. Interwoven offers both without closing doors on new technologies we may wish to embrace in the future."

"TeamSite provides a strong fit architecturally with BEA's WebLogic Application Server to create dynamic, personalized Web pages. We analyzed a lot of different potential suppliers but only TeamSite's open software architecture provided the flexibility British Airways requires to integrate with other products in the future," explained Gaffey.

"TeamSite and BEA's WebLogic Application Server together ensure not only that the latest information and offerings are available to customers but also allow content to be updated and communicated by relevant staff. This will help to ensure that British Airways can offer its customers the most precise and timely service on the Internet," added Gaffey.

With an enormous amount of changing information on the airline's 4,500+ page Website, accuracy and the ability to carefully control content will be key to its success. TeamSite's easy content entry and advanced workflow features will enable British Airways employees and partners globally to update content quickly and simply. Secure workflow approval processes allow editors to preview content before deployment to the live site.

"Through the Executive Club programme, British Airways has developed a reputation as an innovator in developing direct relationships with its customers and in tailoring its services to enhance these relationships. The TeamSite solution will make it easier for British Airways to sustain and build on this reputation online by fulfilling customers requirements at Web speed. Interwoven integrates seamlessly with best-of-breed applications, laying a solid foundation for a dynamic Web experience where content must be timely, relevant, and compelling," said Jan Nordhagen, vice president of European operations for Interwoven.

Interwoven, Inc. (NASDAQ: IWOV) is the leading provider of enterprise-class content management software. Its flagship product, TeamSite, controls the development, management and deployment of business-critical Web sites. Interwoven solutions are based on an inclusive content architecture that empowers all content contributors and leverages diverse Web assets including XML, Java, rich html, multimedia and database content. TeamSite is available for the Sun Solaris operating system and Microsoft NT and Windows 2000 platforms. For more information on the company and its software solutions, visit the Interwoven Web site at www.interwoven.com.tw or e-mail info@interwoven.com




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